In today’s world, it seems like children are becoming more and more challenging to parent. With technology at their fingertips and constant entertainment options, it can be hard to get them to focus on anything else. Chris Voss, former FBI hostage negotiator, has some tips and tricks on how to negotiate with your children.
- Mirroring is about collecting information by repeating back one to three words your child says—and doing it in the form of a question.
- Emotions are always part of negotiations. Using leading statements to help your children label their own feelings triggers the brain to defuse that emotion.
- Don’t ask “Why”. Voss says people prefer to be asked “what” questions rather than “why” questions. “Why” triggers a universal defense mechanism and “what” makes other people feel like they are in control, even when they’re not.